Entering the race

Q. How old must I be to enter the Cardiff 10k?

A. 10K entrants must be 15 years or older on the day of the race. Younger runners can take part in the 2K Fun Run.

Q. When do entries close?

A. Entries for the Cardiff 10K will close at 23:59 on 15th August 2019.

Q. I have entered the race, how do I know my entry has been received?

A. If you entered online you will receive a confirmation email shortly afterwards. If this did not happen please contact us on cardiff10k.cymru.

Q. What will I receive before the race?

A. All runners who have been accepted into the race will be sent a race pack by post. Race packs will be distributed in August. These are posted in batched and if you haven’t received your race pack by the 27th of August, please do get in touch.

Q. I have entered but am unable to take part, can I get a refund or give my place to a friend?

A. You are entitled to a refund of your entry fee (with the exception of the processing fee taken by the online registration provider) within the first 7 days of signing up (the cooling off period). After this time, we are unable to give refunds. Alternatively, you can transfer your place to a friend or defer your entry for a fee of £5 up until Wednesday 24th July. 

The cooling off period does not apply in the final two weeks before entries close in August, as race packs will be put into production instantly to ensure you receive them in good time before the event – so please only enter if you are sure you are able to take part at this stage.

Please note: Never swap your race number with any other runner as this could cause problems for our medical teams and results service. If race organisers become aware of anyone who swaps their race number they will be disqualified and reported to British Athletics.

 

Registration And Withdrawal Information

Q. Which category do I fall under?

A. The affiliated category is for those registered with a UK Athletics affiliated running club – membership numbers must be stated during registration. The Individual category is for those who are not registered with a UK Athletics affiliated running club.

Q. How do I make changes to my registration?

A. Changes to your entry can be made by logging into your account using the web address included on your confirmation email.

Q. When will my race pack arrive?

A. Race packs are sent out in batches from mid-August. If you’re not received your race pack by 27th August, please do get in touch.

Q. When will I receive my race t-shirt?

A. Finishers’ t-shirts will be given out on completion of the race. A medal and a goody bag will also be given out separately.

Q. I can no longer take part in the race. Can I withdraw from the race and receive a full refund?

A. You are entitled to a refund of your entry fee (with the exception of the processing fee taken by the online registration provider) within the first 7 days of signing up (the cooling off period). After this time, we are unable to give refunds. Alternatively, you can transfer your place to a friend or defer your entry for a fee of £5 up until Wednesday 24th July.

The cooling off period does not apply in the final two weeks before entries close in August, as race packs will be put into production instantly to ensure you receive them in good time before the event – so please only enter if you are sure you are able to take part at this stage.

Please note: Never swap your race number with any other runner as this could cause problems for our medical teams and results service. If race organisers become aware of anyone who swaps their race number they will be disqualified and reported to British Athletics.

Q. I can no longer take part in the race. Can I defer my entry to another event?

A. Entries cannot be deferred to any other event. However, entries can be deferred to the following year or transferred to another runner up until Wednesday 24th July. After this date, no deferrals or transfers can be made as race packs go into production.

Q. I would like to withdraw from the race. Can I transfer my space to another runner?

A. Yes, spaces can be transferred to another runner until the transfer deadline date on Wednesday 24th July. After this date, race packs go into production so details cannot be changed. 

Q. Why have I been charged an admin fee from TDL?

A. TDL are the company who provide our registration system; the admin fee charged by them is non-refundable and is separate from the race entry fee.

 

Running the race

Q. How slowly can I complete the race? Can I walk part of the race?

A. The Cardiff 10K is a running race in which participants should make best efforts to complete the course within a 2 hour cut-off point. In order to safely get the city moving again and protect all participants, after this time all roads will be reopened and throughout the race a sweep bus will collect those at the back of the race unable to keep up with the allotted pace. We encourage everyone to run as much as possible in order to avoid the cut-off time.

Q. Where is the race start, finish and race village?

A. The race starts on King Edward VII Avenue and finishes on Museum Avenue. The race village is at City Hall Lawn outside Cardiff’s City Hall.

Q. I don’t live in Cardiff and don’t know the route, is the route fully sign posted and marshalled?

A. Yes, there will be signage and marshals throughout ensuring you stay on the correct route.

Q. What happens if I cannot finish the race? 

A. We will have medical points along the route. If you are just too tired we will have vehicles to get you back to the start/finish area.

Q. Can I take part in the 10K race with a pushchair, dog, skateboard, wheeled device, Nordic sticks, or bulky fancy dress?

A. No participant may bring dogs, baby joggers, baby strollers, skateboards, Nordic sticks, rollerblades, hand cycles, Kangoo Jumps, stilts, crutches, unauthorised bicycles or any other wheeled device on the course, except for hand propelled wheelchairs in the mass race (within a designated pen assigned by the organiser). Any bulky items or fancy dress which you wish to carry with you as part of a challenge must be cleared with the race director if it is likely to impact on your ability to complete the course within 2 hours or impede other participants.

Q. Can I wear headphones?

A. Please avoid using headphones whilst running to limit the risk of injury to yourself and other participants. The Organiser will not be held responsible for incidents caused as a result of the use of headphones which inhibit the communication of important warnings or information from emergency services or course marshals.

Q. Will there be anywhere to store my bag during the race?

A. Yes, each runner will be able to store one bag. You will receive a baggage tag in your race pack which match up with your race number, you will need to show your number to collect your bag post race. The baggage area will be on City Hall Lawns, Cardiff, open at 08:00, close at 09:50 & reopen at 10:30.

Q. Is the course suitable for a wheelchair?

A. We welcome wheelchair competitors.  To discuss the course in more details please contact the team via email at cardiff10k@kidneywales.cymru

 

Running for charity

Q. Can I raise money for any charity I choose?

A. Yes. Please contact your chosen charity to obtain sponsor forms and support.

Q. Do I have to raise money for a charity or good cause?

A. No, it is not compulsory – it is entirely up to you.

Q. Where do I go for my sponsorship forms?

A. Sponsorship forms/running vests are to be obtained from your chosen charity direct, please contact them at your earliest convenience.

 

General information

Q. What do I get for my money?

A. You’ll get a fantastic, well organised race with good facilities and a variety of freebies and a post race goody bag, including a technical running t-shirt & bespoke medal to all finishers.

Q. Can I get a photograph of myself running the race?

A. Yes there will be photographers around the course, although we cannot guarantee that you will be captured with so many participants out on the course. Their pictures will be available to purchase online 24 – 48 hours after the race at: www.marathon-photos.com (subject to their terms & conditions). 

Q. How can I help with the event if I’m not running?

A. Thank you for your interest. The race relies on volunteers acting as stewards and giving out drinks and medals every year. If you’re not running it’s a great way to ensure the event is a success and helps raise lots of money for charities to continue doing their vital work. If you’re a student, it’s also great experience to put on your CV and a fun thing to do with friends. To find out more please email team@kidneywales.cymru

Q. Is water available during the race?

A. Brecon Carreg provide water for every runner at the half way point and at the end of the race.

Q. What if I need medical attention when at the event? 

A. St John Cymru Wales will be on site to deal with all medical matters. We do not suggest anyone runs if they are feeling unwell.